Quickstart
From zero to an AI agent answering your phone, in about ten minutes.
Sign up
Create an account. Your workspace is set up automatically — behind the scenes Ciaomatic also provisions telephony for it, which takes a few moments. If you try to buy a number immediately and see a “provisioning” message, wait a minute and retry.
Choose a plan
Ciaomatic is paid from day one — there’s no free trial. On the Billing page pick Starter, Pro, or Business and add a card (promo codes can be applied at checkout). You can’t buy a number or take live calls without an active plan, and you can switch plans in place later.
Buy a phone number
Go to Numbers, pick a country (and optionally an area code), and search. Pick a number from the results and confirm the purchase — the monthly price is shown next to each number.
Some countries (for example Spain) have regulatory requirements before numbers can be purchased. A country (or a specific number) can also show a contact-us state instead of a price when its carrier rental or per-minute call cost is too high for self-serve — reach out and we’ll help. If a country shows as unavailable for your workspace, a regulatory review may still be in progress.
Create an agent
Go to Agents and click New agent. Start from a template — a ready-made prompt and tools for a clinic, salon, restaurant, law firm, and many other businesses — or from a blank agent. In the builder, edit the Instructions — the system prompt that defines who the agent is and what it should do. Markdown is supported. Pick a Voice, a Language (or leave it on auto-detect), and a Model.
Your edits autosave to a draft version — nothing goes live until you publish.
Enable tools
In the Tools card, enable the built-in actions you want — for example Send email so the agent can forward messages to your inbox, and Hang up call so it can end calls gracefully. If you’ve connected integrations, enable their tools in the Integration tools card.
Test it with a real call
Click Test call and enter your own phone number. The first time you use a number, Ciaomatic sends a one-time code to verify you own it — after that, just answer when it rings and you’ll be talking to the current draft. Test calls are capped at 5 minutes, limited per day, and flagged separately in the Calls page — they don’t count as live traffic or billed minutes.
Publish and attach the number
Click Publish to make the draft live. Then, on the Numbers page, assign the number to your agent in the Agent dropdown. From that moment, callers to that number reach your published agent.
Watch the calls come in
The Calls page lists every call — status, duration, and an expandable per-call audit of each tool the agent used, with arguments and results.